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Mobi.AI CEO Anna Jaffe describes how the progress made with AI-enabled tools will help airlines move beyond reactive problem-solving to proactive management, creating a smoother and more seamless experience for travelers and crews alike.

AI was the dominant topic at last month's Phocuswright Conference. Both the winner and runner-up of Phocuswright's Launch competition were AI technologies—the runner-up and People's Choice winner was startup Mobi.AI, which structures data about hotel properties to enable natural language searches resulting in personalized recommendations.

Today’s travelers expect brands to understand their preferences and deliver curated, personal experiences. In an engaging discussion with Anna Jaffe, CEO and Co-Founder of Mobi.AI, and Harriet Brown, Vice President of Product, Forbes explores how AI is reshaping the way travelers dream, plan, and experience the world.